Frequently Asked Questions (FAQ)
What makes Luxe Magics special?
We turn your memories into lasting keepsakes — from fridge magnets and bookmarks to our signature AR frames that bring photos to life with videos.
What is an AR product?
AR (Augmented Reality) lets your photo play a linked video when scanned with your phone’s camera. No apps, no fuss — just magic.
Do you make products for weddings and events?
Yes! We create custom frames, save-the-date magnets, and bulk keepsakes for weddings, birthdays, and special occasions.
Do you take bulk or corporate orders?
Yes — we offer special rates for orders starting at just 10–20 units for resellers, events, and corporate gifting.
How long does it take to get my order?
Our usual processing time is 3–5 business days, plus shipping. We’ll send you a tracking link once it’s on the way
Do you ship internationally?
We currently ship across India. For international bulk orders, get in touch with us directly.
What’s your return policy?
Because each order is custom-made, we can only accept returns for damaged or defective products. Contact us within 48 hours if there’s an issue.
How can I contact you?
You can email us at luxemagics@gmail.com or DM us on Instagram @luxemagics. We love hearing from you!