Shipping Policy

Effective Date: March 8, 2026

Thank you for shopping with Luxe Magics. We work hard to ensure your personalized products are processed carefully and delivered safely across India.

1. Order Processing

  • Orders are processed within 2–3 business days (Monday–Saturday).

  • Orders placed after 2:00 PM IST will be processed on the next business day.

  • Orders placed on Sundays or public holidays will be processed on the following business day.

  • Personalized AR Frame orders require customer approval before printing. Production begins only after approval.

  • Once your order is shipped, you will receive a shipping confirmation email with tracking details.

2. Estimated Delivery Time

Standard Products

(Fridge Magnets, Magnetic Bookmarks, Stickers, Photo Prints)

  • Processing Time: 2–3 business days

  • Delivery Time: 5–7 business days

AR Frame Orders

  • Preview Preparation: 1–2 business days

  • Printing: 1–2 business days after approval

  • Delivery: 5–7 business days

Delivery timelines are estimates and may vary depending on your location and courier service.

3. Shipping Charges

  • Free Shipping on orders of ₹499 and above.

  • ₹49 flat shipping fee on orders below ₹499.

  • Shipping charges are displayed during checkout before payment.

4. Shipping Coverage

Currently, we ship within India only.

We deliver to:

  • Major cities

  • Towns and smaller cities

  • Most serviceable PIN codes across India

Some remote or non-serviceable locations may require additional delivery time or may not be eligible for delivery.

International shipping is not available at this time.

5. Order Tracking

Once your order has been dispatched, you will receive:

  • Shipping confirmation email

  • Tracking number

  • Courier tracking link

You may also track your order through your Luxe Magics account, if applicable.

If you do not receive tracking information within the expected processing time, please contact us.

6. Delivery Attempts

Our courier partners generally make 2–3 delivery attempts.

If delivery cannot be completed after these attempts:

  • The shipment may be returned to us.

  • We will contact you regarding re-delivery.

  • Additional shipping charges may apply for re-dispatch.

7. Shipping Address

Please ensure your shipping address, PIN code, and contact number are accurate before placing your order.

Luxe Magics is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If you need to update your shipping address, contact us immediately. Address changes may not be possible once an order has been dispatched.

8. Shipping Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Adverse weather conditions

  • Natural disasters

  • Public holidays

  • Festival seasons

  • Courier network delays

  • Government restrictions

  • Strikes or transportation disruptions

During peak shopping seasons or festivals, processing and delivery times may be extended.

9. Non-Serviceable Locations

We may be unable to deliver to certain remote or restricted locations serviced by our courier partners.

If your PIN code is not serviceable, we will contact you to discuss available options or issue a refund if the order cannot be fulfilled.

10. Contact Us

For any shipping-related questions, please contact us:

Luxe Magics

📧 Email: hello@luxemagics.com

📱 WhatsApp: +91 7207219977

🕒 Monday – Saturday | 10:00 AM – 6:00 PM IST

📍 Hyderabad, Telangana, India