Privacy Policy

Effective Date: March 8, 2026

At Luxe Magics ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website.

By using www.luxemagics.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or place an order:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

Payment Information

Payments are processed securely through our payment service providers. We do not store your credit or debit card information.

Personalized Content

For personalized products, we may collect:

  • Photos

  • Artwork

  • Text or messages

  • Other content you upload

This information is used only to create and fulfill your order.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Process refunds or replacements

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with applicable laws

If you subscribe to our newsletter, we may also send promotional emails. You can unsubscribe at any time.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

  • Payment service providers

  • Shipping and courier partners

  • Website hosting and technology providers

  • Analytics providers

  • Government or legal authorities where required by law

These service providers receive only the information necessary to perform their services.

4. Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Improve website functionality

  • Understand website usage

  • Enhance your shopping experience

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information.

While we take appropriate precautions, no method of electronic storage or internet transmission is completely secure.

6. Data Retention

We retain your information only for as long as necessary to:

  • Complete your order

  • Provide customer support

  • Meet legal, tax, and accounting requirements

  • Resolve disputes

Personalized content may be retained only as long as necessary to fulfill your order or maintain related services.

7. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information (where legally permitted)

  • Withdraw marketing consent

  • Request information about how your data is processed

To exercise these rights, contact us using the details below.

8. Third-Party Services

Our website is hosted on Shopify, and we may use trusted third-party services for payments, shipping, analytics, and marketing.

These third parties have their own privacy policies governing how they handle your information.

We encourage you to review their policies where applicable.

9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can remove it.

10. International Users

Our business operates from India.

If you access our website from another country, you understand that your information may be transferred to and processed in India in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated Effective Date.

Your continued use of our website after changes are published constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us:

Luxe Magics

📧 hello@luxemagics.com

📱 +91 7207219977 (WhatsApp)

🕒 Monday – Saturday | 10:00 AM – 6:00 PM IST

📍 Hyderabad, Telangana, India

Privacy at a Glance

We collect:

  • Contact and delivery information

  • Order details

  • Photos and personalization content

  • Basic website usage information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our website

  • Communicate about your purchases

We never:

  • Sell your personal information

  • Store your card details

  • Use your uploaded photos for marketing without your permission

Our Commitment

At Luxe Magics, we believe your privacy deserves the same care as your memories. We collect only the information needed to provide our services and are committed to handling it responsibly and securely.

Thank you for trusting us with your memories.

Shiva & Sankeerthana
Luxe Magics